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We request all our valued customers to please choose/select items carefully, check Descriptions, Price, Quantity, the language of the book, etc. Before placing your orders to avoid problems, also these are religions books, sometimes they are not handled with due respect in transit, even the risk of damage increases in multiple shipments.
Baitulkutub.com guarantees that we will send the Books & other products that are new and are in good condition. All the Books ordered through Baitulkutub.com are individually checked & shrink wrapped to assure its condition & quality. We take care to carefully pack your order to ensure timely and safe delivery.
Baitulkutub.com supply Books published by different publishers as they are published. If you found any damages in the book i.e. Torn pages, missing text, binding error (wrong volume binding) etc. You must notify within 3 working days of receiving, we will send a replacement. If that Item is not available in stock then baitulkutub.com will issue a full refund to the customer.
If you have received the Book (s) in very bad condition/bent corners due to long distance involved, please report within 3 days. We will either replace it or refund the item cost, minus shipping. You must return the book first in order to get a refund or replacement. If for any reason we receive the order (parcel) back, then we can only send the order again if the customer requests and pay the shipping charges for re-sending OR we can refund the amount for products ordered only. This happens rarely due to any reasons like Moved, attempted-not known, undelivered, unclaimed, insufficient address, etc.) Please note that the shipping cost would not be credited/refunded in any case.
Baitulkutub.com reserves the right to inspect and verify that item(s) are broken/defective prior to issuing a refund.If you are returning any broken/defective product(s) please make sure that should be packed securely and addressed to Baitulkutub.com